Privacy Policy

Me Politikat e Privatësisë ne do të qartësojmë se ku dhe si mbrohen të dhënat personale të të gjithë konsumatorëve të regjistruar në faqen tonë të internetit. Kjo politikë e privatësisë vlen vetëm për www.eurekakidskosovo.com. Nëse shfaqet ndonjë link tjetër qe ju lidhë me WEB faqe tjera, ne nuk marrim asnjë përgjegjësi në lidhje me mbrojtjen e të dhënave personale nga ato faqet të internetit.

Every user after registering and purchasing, declares that they are aware of and agree with our Privacy Policy.

By signing, all personal data entered into our system through the registration form will be used for the purposes of product delivery, payment execution, as well as to inform and advertise the products and services offered by us, if that you have selected this option and it is held in accordance with the provisions of personal data protection and not left to third parties.

Information we need to register:
- Name and surname
- E-mail
- Shipping address and
- Phone number

The data we collect and maintain will not be published, sold or submitted to a third party, unless required by the competent authorities in the manner prescribed by the legislation of the Republic of Kosovo.

Eurekakids Kosovo offers Internet-based services that make life easier in the digital age. When you use our services you share some information with us. Your privacy is extremely important to us. In response to the new data protection regulation (GDPR), which entered into force in the European Union on 25 May 2018, we have updated the Terms of Service and Privacy Policy. Although this regulation requires implementation only for citizens in the European Union, we have started to apply these updates globally including Kosovo, Albania, and Northern Macedonia.

We are committed to respecting and protecting your privacy. Any questions you have regarding privacy policies please do not hesitate to contact us.

Content that you generate or that is related to your account (such as adding an item to your cart).

Shipping address or billing address information and other information used by you to purchase any product or service.

In some cases, when you use our services, you may provide personal information such as: your age, gender, interests, experience, education and preferences.

Additional information required or authorized by applicable laws to collect and process in order to identify and verify the information we have collected from you.

Under no circumstances and circumstances will Eurekakids Kosovo request that you disclose your personal information about the child. You can put your child's name on the profile only for the purpose of identifying the user child and in order to identify the appropriate content, including his / her age.

Information related to your interaction with our products;

Your marketing, advertising and communication preferences with us. We accept this information from the devices you use when you use our services, sign up for an account with us, update or add information to your account, participate in discussions or chats, or when you communicate with us about our services . This information includes the following: Your device ID or unique identification number and device type, operating system or similar.

Geographical location information, from IP address or other device records.

Computer information, such as your page browsing statistics, traffic to or from certain sites, links, URL referrals, your IP addresses, your browsing history, or your webpage login information, or our partners.

We do not collect, store or process bank card details with which payment can be made. In cases where payment processing is performed by third parties the terms and policies of third parties apply.

We use and store your personal information collected by you for the following purposes:
- Your identification for secure access to our services;
- Providing personalized and relevant services;
- To improve our services to you;
- To contact you about your account, e.g. sending e-mail to verify the account by e-mail or SMS, or to return a response when you contact us.
- Personalization of our advertisements and communications for marketing purposes;
- Prevent, detect, reduce, and investigate fraudulent and illegal activity;
- To be technically able to serve you, as well as for testing algorithms, to improve your experience and to display the most relevant ads.

We hold the privacy of your personal information in the highest regard and are required to provide our services in accordance with applicable laws. In addition, we may protect your personal information even after your account is closed to prevent fraud, collect any outstanding debt, resolve disputes, enforce our Terms of Use agreement, assist any investigation, and take other actions permitted or required by applicable laws.

In cases where it is no longer necessary for us to store your personal data or when the purpose for which your personal data is collected or stored is extinguished, we securely destroy it in accordance with national privacy laws and protection of personal data and our internal policies.

We do not sell your data. We use your data to better serve you, as well as to display the ads we think you will like.

We protect your data using high technical physical and administrative security measures in order to minimize the risk of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption and high levels of control and authorization to access your personal data. If you believe your account has been abused, please contact us immediately via email info@eurekakidskosovo.com.

If you have any questions, suggestions or complaints about this Privacy Policy, or about your right to privacy and the protection of your personal information you can contact us via email info@eurekakidskosovo.com.